Saturday, September 6, 2008

My puny GRIPE for today...

Question: Has anyone visited their Books A Million store recently? Were all the coffee tables removed?

In our city the BAM store has removed them. I didn't get a chance bamm-logo-cardto find out if this was a permanent removal. So, now BAM is becoming "browser unfriendly" again. Hubby and I never used to shop BAM stores because there weren't any chairs except around the coffee shop area to sit with your coffee and check out your chosen stack of books and magazines and decide which ones you were going to purchase. So, we frequented Barnes & Noble only. Then Barnes & Noble removed their chairs and most of their tables. So, we quit going there as BAM had put in comfortable chairs and coffee tables in front of the chairs... So, now what's up?????

We walked into our local store today (hubby needed to get out of the house after almost 10-days of hibernation due to illness) and went back to obtain seats in our favorite section of the store... and to our dismay there weren't any tables to set our books and coffee on. Needless to say, we didn't buy coffee and within 15 minutes we had left the store without buying anything. Now I won't tell you how much of our money we left in BAM during the past month... but I'm secure in saying it was worth the price of a coffee table! We won't be back if they become "browser unfriendly" again. Really they need to keep the "regulars" as we do SPEND money there. But we are getting a brand new larger Barnes & Noble... so, unless it's unfriendly too, BAM beware! We won't be back for a looooooong time!

Anyone else run into this? Want to complain? Call 1-800-876-4510 M-F

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